VIDEO: Design Challenges at the Rwandan Genocide Memorial

How do we design transformative museum experiences that bridge the gap between empathy and action?

I explore this question in my Rising Minds talk at Soho House NY and share about Foossa’s design collaboration with UX for Good and the Kigali Genocide Memorial.

Rising Minds presents Lee-Sean Huang, Co-founder and Creative Director of Foossa from risingminds on Vimeo.

See also:

An Awkward Cyborg: The State of Healthcare User Experience

Check out my latest post on Medium about my take on the state of UX in the American healthcare system:

While sitting in the the waiting room this morning for a routine medical lab test, I applied my designer’s eye to what I was experiencing and started thinking about the state of user experience in American healthcare.

From my perspective as a designer and a patient, I characterize the state of the industry today as “an awkward cyborg.” On one hand, we have the shiny veneer of technological innovation, but on the other, we still have a lot of work to do to address the human emotional elements of the healthcare experience.

Read more on Medium.

An Awkward Cyborg

1-1jZy9GyVn_uhuvLHsC5ZtQ

UX for Good wins the 2013 IxDA People’s Choice Interaction Awards

ux-good-new-orleans

UX for Good has been selected as the People’s Choice in this year’s IxDA Interaction Awards. It was an honor to work on the project. Mad props to the organizers, our local hosts, clients, teammates and friends. And a personal shout out to the support of the Purpose team and Marilia Bezerra in particular for the initial intro that connected me to this awesome project.

UX for Good New Orleans also just appeared on HLNTV.

Photo above: Brynn Evans, Rob Chappell, Tanarra Schneider and myself presenting the concept for Tip the Band

UX for Good – New Orleans 2012 from UX for Good on Vimeo.